399 bat terms of service Bangladesh

These 399 bat terms of service Bangladesh explain the legally binding rules for using our website, mobile experience, and related services. By accessing the platform, creating an account, or placing any bet, you confirm you understand and accept this user agreement, including deposit terms, withdrawal rules, KYC checks, bonus terms, and AML controls. If you do not agree, do not use the service and do not deposit funds. For help with access, you can use Login or request assistance through Contact. Gambling involves financial risk and should be used for entertainment only.

1. Acceptance of Terms

By visiting, registering, downloading, or using any part of the 399 bat platform, including any app or service features, you enter a legally binding agreement with us. These terms apply to all users and to all gameplay, deposits, withdrawals, promotions, and communications. We may update, amend, or replace these Terms at any time to reflect operational, security, or compliance needs. Changes take effect immediately once posted on the platform, and your continued use after posting means you accept the updated terms and conditions. You are responsible for reviewing these Terms regularly.

2. Eligibility

You may only use our services if you meet all eligibility requirements. Age is strictly 18+ and underage gambling is prohibited; we may request proof of age at any time and suspend or close accounts that fail verification. You must be a user based in Bangladesh and you are responsible for ensuring your access and participation comply with applicable local laws and regulations. You must have full legal capacity to enter into this agreement. If you are currently self-excluded or subject to any restriction with us, you must not register or attempt to access services during that period.

3. Account Registration and Security

To register, you must provide accurate and complete information, including your real name, date of birth, and a valid mobile number linked to your payment method such as bKash or Nagad. You may hold only one account per person, household, device, or shared network environment; multi-accounting is prohibited and may result in closure of all related accounts and forfeiture of balances and promotional benefits. You are solely responsible for safeguarding your login credentials, passwords, PINs, and device access, and you must not share them with anyone. All activity and transactions conducted through your account are treated as authorized by you.

3.1 KYC Verification

We apply KYC verification to protect player safety, prevent fraud, and support AML compliance. You agree to provide documents upon request, which may include a government-issued photo ID such as a National ID card or passport, proof of address, and proof of ownership of your payment method. We may request selfies, additional documents, or clarifications where risk checks require it. We may restrict deposits, withdrawals, or gameplay until verification is completed. If documents are incomplete, inconsistent, or appear altered, we may refuse verification, suspend the account, and take further action consistent with these Terms and applicable reporting obligations.

4. Deposits and Withdrawals

By depositing or withdrawing, you agree to follow our payment rules, identity checks, and security controls. You must use payment methods that belong to you, and you must not attempt third-party deposits or withdrawals. We may request KYC at any stage, including before processing a withdrawal, to confirm ownership and reduce fraud and money laundering risk. Where possible, withdrawals are processed to the same payment method used for the deposit. We may delay, reverse, or refuse transactions that are suspicious, inconsistent with your account history, or linked to prohibited activity, while completing internal reviews or compliance checks.

4.1 Supported Payment Methods

For players in Bangladesh, we support local favourites that are commonly used for online casino deposits and withdrawals. Supported methods include bKash for instant transfers, Nagad for instant transfers, Rocket mobile banking, and USDT or Tether via supported blockchain networks. Availability can depend on technical uptime, compliance checks, and account verification status. You are responsible for entering correct wallet numbers, account details, and any required reference information. We are not responsible for delays or losses caused by incorrect payment details provided by you or by outages at third-party payment providers or blockchain networks.

4.2 Deposit Terms

The minimum deposit is ৳100 or the USDT equivalent based on the rate displayed at the time of transaction. Deposits are typically credited instantly, but delays may occur due to provider processing, network congestion, or security checks. We do not charge deposit fees; however, your payment provider or blockchain network may apply its own charges, which are outside our control. Deposits must come from accounts or wallets in your own name or under your control. If a deposit is reversed, charged back, or otherwise disputed, we may suspend your account, cancel related winnings, and recover funds from your balance.

4.3 Withdrawal Terms

For verified accounts, withdrawals are typically processed within 5 to 15 minutes, but this is not guaranteed and may take longer during security reviews or provider delays. We may require full KYC completion before approving any withdrawal, including proof of payment method ownership. Where possible, we process withdrawals back to the same method used for deposits to reduce fraud and support AML controls. Minimum and maximum withdrawal limits may apply, and we may apply additional checks for high-value or unusual withdrawal patterns. If we suspect suspicious activity, we may delay or refuse withdrawals pending investigation.

5. Bonuses and Promotions

Promotions are offered at our discretion and are subject to specific bonus terms shown in each offer. Bonus funds and related winnings may require wagering requirements before they become eligible for withdrawal, and the required multiplier will be stated in the promotion rules, such as 10x, 20x, or 30x. Bonuses may have time limits, and expired or unused bonus funds may be forfeited after expiry. Only one bonus is permitted per person, household, IP, or device environment. Some games may contribute differently or be excluded; you must check the promotion conditions before playing.

5.1 Promotion Changes and Enforcement

We reserve the right to modify, pause, or cancel any promotion at any time, including where we detect abuse, technical errors, or compliance risks. If we identify bonus exploitation, including repeated claims across related accounts, unusual betting patterns intended to reduce risk, or coordinated play, we may remove bonus funds, void winnings, and restrict access to future offers. We may also close accounts where promotion abuse is confirmed. For details on current promotions, you can review Bonuses, but the specific promotion rules always apply alongside these Terms and may include additional eligibility criteria.

6. Responsible Gambling

Gambling is entertainment, not a way to earn income, and you are responsible for your decisions and spending. We encourage you to use self-assessment habits, take breaks, and set limits that match your budget. You can request deposit limits on a daily, weekly, or monthly basis through support, and we may apply additional controls to protect player safety. Self-exclusion is available on a temporary or permanent basis via Telegram support, and cool-off periods can be set for 24 hours, 7 days, or 30 days. We also support reality checks that remind you about session duration.

7. Prohibited Activities

You must not use our services for any unlawful, abusive, or harmful purpose. Prohibited activities include fraud, identity theft, use of stolen credentials, chargebacks, misrepresentation, and any attempt to bypass verification. Multi-accounting, money laundering, collusion, and manipulation of outcomes are strictly forbidden. You must not use bots, scripts, automated tools, or any software intended to gain an unfair advantage, nor may you exploit technical errors or bugs. Unauthorized access to other accounts or our systems, and abusive behavior toward staff or other users, is prohibited. Violations may lead to immediate termination, forfeiture, and legal action.

7.1 AML and Reporting

We maintain AML controls designed to detect and prevent suspicious activity, including unusual deposit and withdrawal patterns, mismatched identity details, and third-party payment behavior. You agree that we may request additional information about the source of funds, payment ownership, and transaction purpose where required for compliance and risk management. We may freeze funds, suspend accounts, or refuse transactions while reviews are conducted. Where we reasonably suspect criminal activity, we may report relevant information to competent authorities and cooperate with lawful requests. You acknowledge that such actions may occur without prior notice where permitted.

8. Intellectual Property

All platform content, software, design elements, trademarks, logos, and related materials are owned by us or used under license, and are protected by applicable intellectual property laws. You receive a limited, non-exclusive, revocable right to access and use the services for personal, non-commercial purposes only, subject to these Terms. You must not copy, reproduce, publish, reverse engineer, modify, distribute, or create derivative works from any part of the platform without our prior written consent. Third-party game providers, including JILI, PG Soft, Pragmatic Play, Spribe, and Evolution Gaming, retain ownership of their respective intellectual property.

9. Limitation of Liability

Our services are provided on an as is and as available basis. We do not guarantee uninterrupted access, error-free operation, or that the platform will always be free from delays, bugs, or third-party outages. To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits or loss of opportunity. You accept full responsibility for any gambling losses and for your decision to participate. Our aggregate liability to you, if any, is capped at the total amount of your deposits made in the prior 90 days.

10. Termination

You may request account closure by contacting support, and any remaining balance may be withdrawn subject to KYC and security checks. We may terminate, suspend, or restrict your account at any time if we suspect violations of these Terms, fraud, payment disputes, AML concerns, or if you fail or refuse to complete verification. We may also close accounts due to regulatory requirements or if the account remains inactive for 12 months or more. Where termination occurs due to prohibited activity, we may void bonuses, cancel winnings, and forfeit funds as permitted by law and these Terms.

11. Governing Law and Disputes

These casino terms Bangladesh users accept are governed by the applicable legal principles relevant to the service relationship, and disputes must be handled under the process described here. You agree to attempt informal resolution first by contacting support and providing full details of your concern, including transaction references and screenshots where relevant. If unresolved, the parties will attempt mediation before proceeding further. If mediation fails, disputes will be resolved by binding arbitration conducted in English, on an individual basis only. You waive any right to participate in class, collective, or representative actions.

12. Changes to Terms

We may change these Terms at any time, and updated versions become effective immediately upon posting. Where we consider a change material, we may provide notice through the platform interface, in-account messages, or email if you have provided one. It remains your responsibility to review the current version before using the services. Continued access, deposits, gameplay, or withdrawals after changes are posted means you accept the updated terms. If you do not agree to changes, you must stop using the services and request account closure through support.

13. Contact Us

For questions about this 399 bat user agreement Bangladesh, account verification, payment processing, or responsible gambling tools, you can reach our support team at any time. We aim to respond within 24 hours, and support is available in Bengali and English. Use the help options inside the platform or contact us directly via Contact for account closure requests, KYC submissions, deposit limit setup, self-exclusion, or dispute resolution. For additional information about data handling and user rights, you can also review Privacy Policy and any notices provided inside your account.